Customer Reviews 1 item(s)
- Fabulous hardware, rotten service on updating ROM codes
Good news first: the BBR Turbo delivers as promised. Besides fun, the improved acceleration adds to safety as you’ll discover the first time you have to pass a truck on a two-lane highway. “Blip,” and it’s over. A pleasant surprise was new-found low-end torque, broadening the useful range of every gear.
The bad news has nothing to do with the hardware; it’s the software. You need to understand that software changes to your ROM codes come directly from BBR in England, not Flyin’ Miata. And FM clearly has no Service Level Agreement whatsoever with BBR. FM was unaware that BBR had shut down for over a week. FM was unaware that apparently the ONLY person at BBR who can modify ROM codes was “out on holiday” for a week. BBR doesn’t return FM’s emails; FM didn’t return mine without repeating badgering.
Multiple revs of the ROM codes are essential. The first one I got – WHICH TOOK SEVERAL WEEKS WHILE THE CAR COULD NOT BE DRIVEN -- had two huge problems: 1) rough running at low RPM, sometimes even causing the Miata to shutter and 2) an over-zealous cruise control. The cruise control obviously doesn’t know about the increased power, so when it engages, the car lurches forward. The cruise control then recognizes it has overcompensated, so it immediately cuts the fuel. The net effect, especially while climbing a steep grade, was severe bucking. It took OVER A MONTH with repeated badgering to get each update. The updates did ameliorate – BUT NOT ELIMINATE these problems. After sending the last data logs to FM/BBR requesting further improvement on these two problems, I waited AGAIN OVER A MONTH to be told that I was just going to have to live with these problems!!! Really? They’re more annoying than show stoppers, but they are REALLY annoying giving how much money and grief I went through to get to this point. (Apparently, I’m not the only one left with these residual problems.)
I would warn you to expect your Miata to take SEVERAL MONTHS to get the ROM codes to be as good as BBR is going to make them until either FM gets an Ecutek license themselves or at least establishes an explicit Service Level Agreement with BBR.